Description
Description:
This dynamic practical, hands-on training day is designed to enhance Obagi consultation skills and facial techniques. Delegates will gain valuable experience by both performing and receiving the Blue Peel Radiance treatment. The day will offer opportunity to learn and refine facial skills and techniques. The course places strong emphasis on best practice guidance throughout the entire patient journey—both in and out of the clinic. The goal is to support practitioners in delivering five-star client care while building lasting, trust-based relationships with their patients.
Learning Objectives:
- Deliver Confident Consultation Skills
Apply structured consultation techniques to accurately assess patient needs and confidently recommend appropriate Obagi products and protocols. - Safely and Effectively Administer the Blue Peel Radiance
Perform the Blue Peel Radiance treatment in line with clinical best practice and health & safety standards. - Reflect on Personal Treatment Experience
Evaluate the treatment and customer service experience from the customer's perspective to inform and improve your own practice and aftercare guidance. - Implement Best Practice Throughout the Client Journey
Integrate best practice approaches into all stages of the customer pathway: pre-treatment, in-clinic, aftercare and follow-up. - Develop High Standards of Client Care
Embed five-star client care principles into your clinical practice, supporting ongoing professional development and patient satisfaction.